Takeout only · Made fresh in MakatiOpen daily 10:00 AM–10:00 PM · 0956 814 4000
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Terms

Terms of Service

Last updated 16 September 2026

These terms cover orders placed on this website with Sushi Nami - Makati, Unit 103, IDC Plaza, Kalayaan Ave, Zapote, Makati City, 1205 Metro Manila. We are a takeout kitchen: there is no dine-in.

Ordering

  • You can collect your order at our counter, ask us to book a Grab or Lalamove rider for you, or send your own rider.
  • An order is confirmed when it reaches our kitchen. We may refuse or cancel an order — for example if an item has run out, the details are wrong, or a payment does not arrive.
  • If an item that is part of a box or platter has run out, we will contact you for possible replacement option and get confirmation before applying the change or cancelling the order
  • Orders can be placed for today or scheduled for pick-up or delivery up to 30 days ahead, within our opening hours (Mon – Sun: 10:00 AM–10:00 PM).

Prices and payment

  • Prices are in Philippine pesos. The total shown at checkout is what you pay us.
  • You can pay cash when you collect, or online by card or e-wallet through PayMongo.
  • An online order goes to the kitchen only after PayMongo confirms the payment.
  • Menu items and prices can change, and items can run out.

Collecting your order

We prepare food to order, so please arrive at the time you chose for maximum freshness. We hold your order at the counter until closing on the same day.

Riders

  • If you book your own rider, your agreement is with the rider and their app. Once we hand the order over, it is in their care.
  • If we book a rider for you, you pay the fare directly to the courier. The fare is not part of the total you pay us.  We will send you the delivery details once booked and likewise, your agreement is with the rider and their app.  Once we hand the order over, it is in their care. 

Alcohol

Alcoholic items are sold only to customers aged 18 and over. We may ask for ID at pickup and refuse to hand them over without it.

Accounts and points

  • Keep your password to yourself. Tell us if you think someone else is using your account.
  • Loyalty points have no cash value, cannot be exchanged for cash, and go back if an order is cancelled.
  • We may close an account that is used for fraud or abuse.

Our responsibility

We are responsible for the food we prepare and for handling your order properly. We are not responsible for delays or damage caused by a rider, or by events outside our control such as weather or power interruptions. Nothing here takes away your rights under Philippine consumer law (RA 7394).

Law

Philippine law applies to these terms.

Contact us

Call 0956 814 4000 or use the contact form at the bottom of any page.